Customer Success
  1. FAQ
  2. Customer Success

Why isn't this working with my Tesla?

Check these 2 things to quickly get your charging session back on track.

When using an OK2Charge Level 2 Charger with a Tesla, check these 2 things:

1. Proper seating of the J1772 Adapter.

  • Check your glove box for your J1772 adapter.
  • Seat the J1772 adapter firmly in the Tesla charge port on your vehicle.
  • Connect the OK2Charge connector to the adapter.

2. Slack in the cable.

  • OK2Charge cables are 25 ft long.
  • Extend enough cable to vehicle so there is no tension.