Customer Success
  1. FAQ
  2. Customer Success

My iCal link is synced. Why isn't the Guest information right?

OK2Charge understands not every owner in the short term rental industry uses a PMS. Take a look at how to maximize your iCal sync!

The Benefits

  • Daily Amenity setting is enabled for your Level 2 OK2Charge Charger
  • Guests are still able to choose full-stay package at a discounted rate
  • How to link iCal to OK2Charge: Add iCal Link

The Limitations... with Solutions!

  • Often, the Guest information will be masked
    • Include EV charging information in your standard check-in information communication.
    • Recommended verbiage: You've booked with an EV ready property! Your stay at <Property Name> is equipped with an OK2Charge Level 2 Smart Charger. Easy to follow instructions are available in the Guest Book so you can charge your vehicle while you relax and enjoy your time with us.
  • Limited advanced reservations 

If you have any questions, reach out to the OK2Charge Team for additional assistance!