Skip to content
English
  • There are no suggestions because the search field is empty.

How to connect a Juicebox charger to WiFi

How to connect a Juicebox charger to WiFi

Connecting Your OK2Charge EV Charger to WiFi

To connect to wifi, you will need to be physically at the charger and have a laptop with you. 

  1. Verify Charger and WiFi: Ensure the charger is correctly installed and that a 2.4 GHz WiFi connection is available. The charger will NOT connect to wifi with a 5 GHz network. You will need to know how to easily identify the 2.4 GHz network when connecting the charger.
  2. Download and install the VoltiE Customer Setup Tool on your Windows laptop. 
    • Note: This tool is currently available for Windows only. Mac support is in development and will be available soon.
  3. Launch the tool and follow the on-screen instructions:
  • Reboot your charger by turning it off at the circuit breaker for about 10 seconds, then turn it back on.
  • On your laptop, select your home Wi-Fi network from the list and enter the password. (Remember, it must be a 2.4 GHz network)
  • Wait for the charger to show a blinking blue light.
  • Once the blinking blue light appears, click "Connect Start."
  1. Next, the tool will automatically complete the following steps:
  1. Connect your laptop to the charger's network.
  2. Connect the charger to your selected Wi-Fi network.
  3. Update the charger's firmware to the latest version.
  4. Clear unnecessary cache and log files that may prevent the charger from coming online.
  5. Reconnect your laptop to your original Wi-Fi network.
  6. Generate a troubleshooting log file.

The charger’s LED indicator light should turn white within a few minutes, which indicates it is connected to Wi-Fi.